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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Peterson

November 12, 2025

5  out of  5
rating by Todd Peterson
"Kiah was amazing. Super responsive and great service. 10/10!"
We responded:
"Thank you, Todd, for that stellar review. We are so happy that Kiah was able to help with your auto needs. Let us know if you need anything else! We are always here to help!"
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Chee Yang

September 16, 2025

5  out of  5
rating by Chee Yang
"Shelly was great! She was very informational and patience with all my questions. I definitely recommend working with Shelly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shelly was informative and patient throughout your experience. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, don’t hesitate to reach out!"
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Linda Nelson

August 13, 2025

5  out of  5
rating by Linda Nelson
"We have had our home, auto and personal liability insurance with State Farm/Hank Allwordon's office for 30+ years. Always have had prompt and friendly and caring service."
We responded:
"Thank you Linda for that stellar 5-star review! We are so happy to hear that you had a great experience with our office and that were help you with your auto, home and personal liability needs. We are always here to help!"
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Yensy Guevara

July 21, 2025

5  out of  5
rating by Yensy Guevara
"Shelley Knoll is such a great person, very cordial and polite, she makes everything easy to understand, she explained everything I needed to know and provided clear answers and she made sure I understood everything before going ahead with the next issue, overall it was a great experience, and thats why I have my whole family insure with state fam."
We responded:
"Hello Yensy, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Shelley. She truly cares about helping our customers, and it’s great to know she made everything clear and easy to understand. We appreciate your trust in us to protect your whole family and look forward to continuing to serve you. "
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Derek Swails

February 1, 2025

5  out of  5
rating by Derek Swails
"Always courteous and professional. Outstanding service!"
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George Johnson

January 21, 2025

4  out of  5
rating by George Johnson
"Insightful personnel"
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Elizabeth Lamin

January 16, 2025

5  out of  5
rating by Elizabeth Lamin
"Very responsive and good coverage and always available to help."
We responded:
"Thank you for the feedback, Elizabeth! It was a pleasure working with you."
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Kaitlin Fredericksen

November 20, 2024

5  out of  5
rating by Kaitlin Fredericksen
"Thanks for the responsiveness and help on policies Denise!"
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Jeff Bowles

May 11, 2024

5  out of  5
rating by Jeff Bowles
"I have had the pleasure of working with both Robin and Roxie now. Everything about the experience was easy and I greatly appreciate their expertise! One of the main things about insurance is that you want to deal with your insurance company as little as possible, but I know that here I am dealing with good people if that time ever comes"
We responded:
"Hey Jeff, thank you for sharing your experience with our agency! Robin and Roxe are incredibly knowledgeable and here to help as needs arise. Nicole also enjoyed helping you get your car and renters insurance set up. Thank you for your business!"
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Madeline Thoreson

April 3, 2024

5  out of  5
rating by Madeline Thoreson
"Great experience and always timely responses."
We responded:
"Thank you for your review, Madeline. It was nice working with you on your new home, car, and Umbrella policy. We're always here to help as needs arise!"
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Roger Yang

March 14, 2024

5  out of  5
rating by Roger Yang
"Roxe Anderson helped me revised my car insurance and also add another car with ease!"
We responded:
"Roger it was a pleasure working with you. Thank you for taking the time to leave us a 5-star review we really appreciate it!"
Profile photo of KaoZoua Xiong

KaoZoua Xiong

February 28, 2024

5  out of  5
rating by KaoZoua Xiong
"Robin was so amazing to work with! She met with my family multiple times and answered all our questions for us. Would definitely recommend for anyone looking for insurance policies for loved ones. She was extremely caring and provided us with a lot of options to choose from."
We responded:
"Thank you KaoZoua for the 5 Star-Review I enjoyed helping your family with your life insurance needs. "
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Melissa Lynch

February 8, 2024

5  out of  5
rating by Melissa Lynch
"Using Statefarm has been one of the best decisions I have made. I use them for renters, car, & now as I am purchasing my own place, homeowners insurance. Everyone I have talked to has been extremely helpful & responds quickly. Additionally, when my apartment flooded last year, they went above & beyond to help make sure I was covered & to explain the insurance coverage & the entire claims process."
We responded:
"Thank you so much for the 5-star review Melissa. We are so happy to help you with your new home insurance."
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steve h

October 2, 2023

5  out of  5
rating by steve h
"Denise Kast was very helpful in resolving who called me; I wanted to return the call (which turned out to be from State Farm) but didn't know from whom the call came from. Currently in the process of handling an accident claim, so in unfamiliar territory and Denise handled this with panache and aplomb! Thank you!"
We responded:
"Steve, thank you for the great review. I am glad that Denise was able to help solve your phone call mystery!"
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Goutham Family

September 18, 2023

5  out of  5
rating by Goutham Family
"Good service"
We responded:
"Thank you for taking time out of your day to leave us a review, Goutham! We appreciate your business and are glad Nicole was able to get your car insurance started for you!"
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Daryl Brown

August 16, 2023

5  out of  5
rating by Daryl Brown
"Roxe was most helpful with answering the questions I had and also reminded me about the defensive driver discount. I will be registering for the course and applying for the discount. Thanks Roxe"
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Ariana Stamper

August 4, 2023

5  out of  5
rating by Ariana Stamper
"Nicole Jones was extremely helpful and fast at responding to my questions! She made the process of getting renter’s insurance for my first apartment so easy! Thank you Nicole:)"
We responded:
"Thank you, Ariana! We're so happy to hear that Nicole made the process of purchasing a renter's easy. Enjoy your new place!"
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Wesley Peterson

July 19, 2023

5  out of  5
rating by Wesley Peterson
"Staff are very helpful and friendly. They answer emails and phone calls right away. Best insurance agents I’ve ever worked with!"
We responded:
"Thank you so much Wesley! We are happy to help you with your home and auto insurance."
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Andy Xiong

July 17, 2023

4  out of  5
rating by Andy Xiong
"Roxe was really nice, helpful, and knowledgeable. She answered all of my questions that I had."
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Matt C

April 19, 2023

5  out of  5
rating by Matt C
"Thu was very helpful and knowledgeable."
We responded:
"Thank you for your business and the 5-star review is appreciated!"
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Eugene Mandler

April 13, 2023

5  out of  5
rating by Eugene Mandler
"Have always had great experience with Hank and others at the office and my latest was with Denise. She answered my questions about roadside assistance which was very helpful."
We responded:
"Thank you, Eugene, for your kind review, Denise is an important part of our team I am glad that she was able to help you."
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William Jetton

March 15, 2023

5  out of  5
rating by William Jetton
"I hit a deer last November, had around $16,000.00 worth of damage which State Farm covered, but there was also engine damage that was not caught by the body shop. I had two Ford dealerships check it out and both agreed it needed a new engine. I worked with Roxe and she handled everything. They decided to total the truck and she made sure my loan was paid off, the dealership inspections were paid and I got my money to get into a new truck. Dealing with State Farm was made easy thanks to her. Hank Allworden Agency has my full endorsement."
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Julie Keim

March 9, 2023

5  out of  5
rating by Julie Keim
"Nicole is wonderful to work with; I needed an urgent change for a home closing and she had it back to me within minutes! Great job! I read see annual premiums for home buyers daily and State Farm is very competitive!"
We responded:
"Hi Julie; thank you so much for sharing your experience with Nicole and her prompt response! We strive to provide exceptional service to not only our customers but our lender partners as well. We really appreciate your feedback on how competitive our rates are too. Thanks for all you do to help home buyers!"
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Khadar Yusuf

January 19, 2023

5  out of  5
rating by Khadar Yusuf
"Hank Allworden stuff members are amazing the way they handled my insurance needs was beyond my expectations 🙏"
We responded:
"Your kind review of our team means so much to us, Khadar! My team strives to be very responsive and helpful with all of your needs. Thank you for continuing to trust us with your auto and renter's insurance."
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Kyle Trenberth

November 28, 2022

5  out of  5
rating by Kyle Trenberth
"Always have had great customer service and if we do have a claim State Farm has always been great."
We responded:
"This is so great to hear, Kyle! We appreciate your business and are always here to help when you need us. "